We work hard to understand our clients businesses and what they need. We develop effective partnerships with them acting independently or as an extension of their team. Combining an unique blend of E-Commerce experience, Spotcheckz understands the challenges that occur with having an E-commerce company these days. Our Team members are multilingual and based throughout the whole world and can support your business needs in every country and in every language which is required. Reliable, straightforward, accurate and respecting you and your privacy. We build on good long term working relationships with our clients based on professionalism and mutual trust.
Most E-commerce companies need a flexible workforce. You have a backlog? One of your staff gets ill or resigns unexpectedly? We understand that your time is valuable and that it is hard to find a quality and flexible workforce for your business. Next to that, due to increasing government interference it is getting harder to find a freelancer for your business in your own country. There are thousands of native speaking freelancers who are not living in their home country, looking for work. Let Spotcheckz support you. We have a pool of experienced agents. But for long term work force, we also use more conventional methods like online and local advertising.
Our team has a hands on experience with international customer service. Boasting working experience with several multinational companies and smaller e-commerce companies, we know what a good customer service is. We have experience with fulfilment processes , phone systems, ticket systems like Zendesk, Salesforce or Magento. We can take care of your small customer service needs for your Ebay, Amazon or Shopify store or set up a complete work flow with a complete customer support system. Are you interested in setting up your management information? Finally writing down those working processes for your company and also check if these processes are efficient enough?
We can assist you here. Contact us for a free consultation.